www.mycardintel.com/xfinitymobile Activate : Register an Xfinity Coupon and Check Your Balance

calendarJan 25, 2023 · 4 min read  ·
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www.mycardintel.com/xfinitymobile Activate : Register an Xfinity Coupon and Check Your Balance

Xfinity Coupons are special credits to your account that can be redeemed for an Xfinity On Demand rental or purchase, or as a credit to your monthly bill. Learn how to register an Xfinity Coupon and check your remaining balance.

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Note: Xfinity Coupons are only available in select areas at this time and are provided for a variety of reasons.

I don’t know how to do this, take me to the instructions on how to register my coupon.

Registering Your Coupon

  1. Click the Activate Your Coupon button in the email that was sent to you or, if you received a letter in the mail, visit the Xfinity microsite at my.xfinity.com/coupon.
  2. Click the Sign In button, then sign in using your Xfinity ID and password.
  3. Click Begin Activation.
    Coupon Activation Intro screen.
  4. Choose how you want to use your coupon.
    • The option to apply your coupon to an Xfinity On Demand rental or purchase is pre-selected.
    • If you want to use your coupon as a credit on your bill, click Select a different way to apply your coupon, then click the radio button next to Apply as a credit to your monthly bill.
      Apply Your Coupon screen with Activate button
    • After you’ve made your selection, click Activate.
      Apply Your Coupon screen with selection made
  5. Verify that the coupon has been applied to the right place. If you selected the rental/purchase credit option, you’ll see your current balance each time you sign in to my.xfinity.com/coupon, as well as the option to view your balance history.

You can also view and activate Xfinity Coupons from the Xfinity My Account app on X1.

Getting to the Xfinity My Account App

There are a few different ways you can get to the My Account app, including:

From Settings:

  1. Press the Menu button on your remote, then click the gear icon.
    The Main Menu is displayed, with the Settings at the lower right.
  2. Highlight My Account and press the OK button on your remote.
    On the X1 Settings screen, My Account is the first option at the top.

From the Apps Menu:

The icon for the Xfinity My Account app appears in the Xfinity section of the Apps menu. Highlight the app tile and press OK on your remote.
My Account tile highlighted on the Applications screen.

Using Your Voice Remote:

Just say “My Account” into your Xfinity Voice Remote to open the My Account app.

Once you’ve opened the app, you’ll be able to see everything you need to know about your account, including Account Details, Billing, Data Usage and Appointment Scheduled.

Note: The Appointment Scheduled tile will only display if you have an appointment scheduled.

My Account X1 app, with Account Details, Balance Due and Data Usage options

My Account in X1 scheduled appointment screen

The My Account app is unique to you, so these tiles may look different depending on your account. The Billing tile message changes based on the status of your bill: No Payment Due, Balance Due, Past Due, etc.

Read on to see everything you can do with My Account!

See Current Bill

To see your current bill, simply select Account Details, then Current Bill.
Account Details shows Balance Due, Due Date, and more account info.

Note: The Current Bill and Billing Details pages also display any approved pending credits to your account.

Schedule Payments

If you’ve already scheduled a payment with us, you’ll see your payment listed on the Current Bill page along with an option to Edit Payments.
Current Bill screen with current balance on left and scheduled payment on right. Edit Payments highlighted for selection on bottom.

Note: If you don’t have any payments scheduled you’ll instead see a Make a Payment option.

Select Edit Payments to change the payment date or amount, or to cancel the payment entirely.
Edit Payments page with options to choose when to make your next payment

Edit Payment with new selection giving the option to submit changes, cancel payment or back at bottom

Change your Mobile or Preferred Phone Number

To update the primary account holder’s mobile or preferred phone number on file, select Account Details, then Add/Edit Phone.
You can change your mobile and preferred number from the Account Details tile.

In order to update your mobile phone, you’ll need to enter the first four characters of your Xfinity password, followed by a six-digit verification code that we’ll send you by text. For example, if your password is “Comcast,” you should enter 2662 on your remote.
Enter your Mobile Number to change your mobile or preferred contact number.

Reset Password by Text or Email

To reset your password, go to Account Details, click Reset Password, then select Text Link or Email Link to start resetting your password. Just follow the on-screen instructions.
We can text or email you the link to recover or change your Xfinity password.

If you don’t have an email address or mobile number on your account, you can pick Schedule a Call to talk to an agent. You can also reset your Xfinity password at xfinity.com/password.
You can also schedule a call to speak to a representative for help changing your password.

See Internet Data Usage

If you subscribe to Xfinity Internet, you’ll see the Data Usage tile on the main My Account page. Click on the tile to view your Xfinity Internet data usage from the past three months.

Note: Xfinity Internet data usage displayed isn’t shown in real-time and could be delayed up to 24 hours.
Your monthly data usage isn't displayed in real-time and can be delayed up to 24 hours. The red shows your average monthly usage.

Select Got it to go back to the My Account landing screen.

Select Learn more to get more information about your data usage.